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9 reviews from

Software Advice Reviews

Gartner-owned buyer-advice site; shares its verified review pool with Capterra.

4.1
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Software Advice draws on the same Gartner-verified review pool as Capterra (so we count the corpus once, and only publish reviews here that are not already shown on our Capterra page). Its sub-scores tell the same story: ease of use and support at 4.7, value for money and functionality at 4.6, the gap reviewers attribute to price and feature gating.

What Software Advice reviewers say about Trainual

MS
Michelle S.
Human Resources, 11-50 employees · 2026-03
Software Advice

Great UI/UX and gameifying it for the team to get updated on our processes!

They have improved the main dashboard page when first logging it making it more fun and able to see leaderboards. Clearly see what % everyone in the workplace is at. A good visualization and consolidation of data.

Ease of useGamification
MS
Morris S.
Executive Office, 2-10 employees · 2026-01
Software Advice

Trainual: An easy system for building a complete training program

I recommended Trainual to a client and the Trainual team helped them see the value and showed the client how to make it work for their needs. I was able to assist and we have now built a complete training program with Trainual as the backbone.

OnboardingSupport
NN
Nestor N.
Insurance, 11-50 employees · 2023-08
Software Advice

A Must for a smaller organization

Being able to store all of our material within one place is what is great about Trainual. Using SharePoint is good but it has to be done in file formats and that I dont want. Its very easy for files to be lost or you forget the name. This one allows a couple of admins and the rest view users only.

SOPsOrganization
JS
Jennifer S.
Veterinary, 2-10 employees · 2022-05
Software Advice

Trainual is a game changer!

Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has always plagued veterinary managers and this program allows everything to be documented and instructed in one place.

SOPsMulti-location
MZ
Megan Z.
Retail, 11-50 employees · 2024-08
Software Advice

Love how clean & easy trainual is!

I love that is show my progress and what is left to complete.

Ease of use
RM
Renee M.
Non-Profit Organization Management, 11-50 employees · 2023-07
Software Advice

Great platform for nonprofits and businesses alike.

We like the fact that we can keep all of our training, handbooks, and processes in one place for the whole team to train on and then references later. We can also update in real-time. Cons: There are some pieces that aren’t customizable that I would love to change. We have teams that have more robust training that need their steps broken down a bit more and it can get cumbersome with the current layout.

OnboardingCustomization
VM
Valeria M.
E-Learning, 2-10 employees · 2024-11
Software Advice

Robust Training Hub for Everyone

Easy of use and constant addition of features. Cons: Charging extra for Plus features, should be included in the plans.

PricingEase of use
JD
Josiah D.
Food & Beverages, 11-50 employees · 2025-02
Software Advice

Current User

Trainual is an evolving platform, meaning that they are always making improvements with each update. I can't think of a time where they rolled a new feature out that was lackluster or unhelpful. Cons: I don't like how difficult it is to reset group progress on specific Topics, as well as some of the individual date tracking is lacking.

ReportingAdmin
AS
Adam S.
Consumer Goods, 11-50 employees · 2024-04
Software Advice

Don't use them...

I don't recommend using Trainual. We regret it.

Data export
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