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Ernesto D.
Business Partner- People Success · 2026-07-23
Look at me, I am creative- Trainual Centralizes Training, SOPs, and Policies in One Place
I'm new to Trainual, with 25 years in HR; this is the first time a platform can hold everything we do as leaders. Training, SOP, Policies. Where was training in the past 24 years of my life?? I can think back to my previous organization and how much time my organization and I could have saved by creating SOPs, Training, and policies. Dislikes: I'm still getting used to the GIFS and making them look good. I'm used to direct, clear SOPs, policies, and training without unnecessary fluff. I'm learning. I'm really digging deep for that creative side of me that I lost. HA!
SOPsEase of use
VG
Vanessa G.
Practice Administrator · 2026-07-14
Trainual Keeps Training Organized and Makes Onboarding Effortless
What I like most about Trainual is that it keeps all of our office processes, training materials, and SOPs in one well-organized place. It has made onboarding new employees much easier, and it helps ensure everyone is trained consistently. The progress tracking and quizzes also give us confidence that staff truly understand our workflows and expectations. Dislikes: The initial setup takes a lot of time, but once everything is built out, it's been well worth it for our team.
OnboardingSOPs
XL
Xana L.
Small-Business 50 or fewer employees · 2026-01-16
Trainual Elevates Training with Intuitive Flowcharts
I love how easy Trainual is to use, and I really love the flowchart feature—it's the best out there in my opinion. The private document management is really nice because it allows me to work on drafts for upcoming releases without doing everything the day of. I also keep my work private until I'm ready to release it to my team. Dislikes: I don't really like your search. I think the search oftentimes doesn't pick up literally the documents that have the exact same words in them. It has gotten better in the last couple months. Also, I don't personally use the AI tool. I'm gonna be honest.
Ease of useSearch
EG
Estela G.
Human Resources Assistant · 2026-03-18
Streamlines Onboarding with Centralized Training
I use Trainual to document company processes, onboard new employees, and provide consistent training and policies all in one centralized platform. I really like how easy it is to organize training materials and company processes in one place. The people section, where I can see the org chart and directory, is also a standout feature for me. Plus, the initial setup was pretty easy. Dislikes: I find the search functionality on Trainual could be better. It can be difficult to quickly find specific information or topics, especially as the content library grows. It would be helpful to have more advanced search filters, like filtering by department, role, tags, or content type.
OnboardingSearch
RC
Rebecca C.
Medical Records Lead · 2026-07-27
Personalized Training Access with Easy On-Demand Refreshers
I like that I can personalize which employees have access to specific trainings, so not everyone has to complete the same ones. I also appreciate being able to go back and access past trainings whenever I want, which makes it easy to refresh my memory on the information. Dislikes: It isn’t always formatted well for use on my personal devices. Sometimes I’m away from my desk and want to finish a training on my phone, but the sizing and layout don’t always adjust properly. As a result, I sometimes can’t click the “next” button because it ends up out of frame.
Training pathsMobile app
RC
Robyn C.
Compliance Managen · 2026-07-15
Human Services Compliance and Training Review
I love that you can use any contect to create your trainings - such as youtube, other videos and text - but it all looks the same. I also LOVE the quiz feature. Dislikes: I would love more ways to download and show info on the completion of training for certain users - we are in a very strict compliance field with DDS and are not able to show completion by subject in a clean way. More report filters and formats.
ComplianceReporting
AR
Amanda R.
Call center supervisor · 2026-07-09
Streamlined Training and Robust Support, Needs More Flexibility
I love how Trainual makes it easy to build training modules with text, video, and GIFs, and I can track completion effectively. The platform is simple and intuitive with its easy-to-use interface and great searchability. I also appreciate its reliable performance and responsive support. It allows employees to self-service, reducing the need to reach out to managers constantly. Dislikes: I think Trainual could be better with more customization and flexibility, particularly in formatting or editing options. I would like the ability to import PPT directly or have more expansive video upload options. Any non-linear workflows feel a bit boxed-in.
SupportFormatting
JC
Jessie C.
General Manager & Marketing Manager · 2026-04-09
Streamlined Training with Room for Language Support
I really like that Trainual is easy to use and has a fun, interactive space. After surveying my team, they mentioned enjoying the interactive features like gifs and quizzes. They found these elements engaging and fun. It is a really useful tool for the team to be able to brush up on their knowledge about our systems and products, all in one central location. Dislikes: I'm generally struggling to get the kitchen on board with using Trainual. The bar and the front of house are not a problem, but the kitchen has been tough to engage. Another issue is that we're based in Spain.
AdoptionLanguages
JS
Jenny S.
Co-Owner/Chief Operating Officer · 2026-07-09
Fast, Reliable, and Intuitive—Trainual Templates and AI Search Make Policy Building Easy
The product is easy to use in that creating a policies or process doesn’t take long and is somewhat intuitive. I like the templates in Trainual to get you started with ideas of how to lay out policies and procedures. The only integrations we use are Google and Gusto. We don’t use SLACK so I don’t get the benefit of that integration. Trainual’s speed and reliability are great. Dislikes: It’s very overwhelming when you have a lot of subjects. If you don’t start your Trainual organization correct from the start with groups, it’s difficult to sort through all of the subjects.
TemplatesOrganization
VU
Verified User
Mid-Market 51-1000 employees · 2026-07-23
Intuitive UI for Videos and Screenshots with Smooth Performance
The UI is very intuitive and works very well in integrating videos, screenshots, and formatting. I rarely run into issues with loading times and find that the training courses can store a lot of information. Dislikes: Sometimes, the home page is difficult to navigate to find the courses that I need, so a redesign on the search and organization of those would be helpful.
Ease of useNavigation
VU
Verified User
Mid-Market 51-1000 employees · 2026-07-28
Great Training Consolidation, But Content Organization Can Feel Overwhelming
Consolidation for training, one place to access everything. Dislikes: Would like to be able to group subjects under another high level folder.
Organization
VU
Verified User
Small-Business 50 or fewer employees · 2026-07-23
All-In-One Platform with Creative Content Capabilities
I like having everything in one place on Trainual. The different preset options it provides to employees for creating their own content are great, and I enjoy a lot of the creative aspects. These features seem to enhance the standard material provided and make it more enjoyable. Dislikes: The site navigation at times gets a bit sticky. When you're going through the different material, you could be viewing a subject and then you'll want to go back, and it'll jump you all the way back to the home page.
Navigation